Not all users in your Jira instance need the SAP Transport Panel functionality. That's why there is an option in the configuration to limit this function.
The SAP Transport Panel functionality can be configured to be activated only for specific issues that match a preconfigured filter.
|In Jira, navigate to Admin Menu (cog wheel) → Manage apps → SAP Transport Panel → Transport Panel Availability
Provide a valid JQL Filter that defines for which issues the SAP Transport Panel functionality should be activated.
Unsure about JQL?
If you are unsure about the JQL, you can use Jiras built-in Issue Navigator, by navigating to Issues → Search for issues and then clicking on the Advanced button.
Then you can input your JQL there and will get sophisticated hints and error details.
Further information → Atlassian documentation: Advanced searching
|Save your setting via click on Save
Now the SAP Transport Panel can be used in every issue that matches the filter. Issues that don't match the filter can also have the Transport Panel, but a message will show that it can't be used for this issue.
This is also true if an issue has already some transports linked to it, so be careful to not loose sight of previously connected transports.